FAQs

Find answers to your most common queries about Spacely AI Enterprise API usage.

  1. What is the difference between accounts on Spacely AI and Spacely AI Enterprise? The account you create on the Spacely AI Enterprise website is separate from the one you have on the Spacely AI website. These two platforms serve different purposes. Spacely AI is used for generating designs on the Spacely AI website, while Spacely AI Enterprise offers an API to use the Spacely AI engine on your own website.

  2. Are the pricing and payment different between Spacely AI and Spacely AI Enterprise? Yes, pricing and payment options for Spacely AI and Spacely AI Enterprise are separate and cater to the specific features and offerings of each platform.

  3. I have exceeded the rate limit. What can I do now? If you have exceeded the rate limit, please reach out to our support team at support@spacely.ai for assistance.

  4. How do I reset my API Key? You can reset your API key on the Spacely AI Enterprise website dashboard.

  5. How do I report a technical issue or error? Technical issues or errors can be reported to our support team. Please provide a detailed description of the issue, any error messages you have received, and your account email.

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